Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name
• Project Information: Details about your software requirements and business needs
• Communication Records: Messages sent through our contact forms or during consultations
• Account Information: If you create an account with us

1.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on our site, referral sources
• Cookies and Tracking: Data collected through cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Delivery

• Providing software development and consulting services
• Communicating about your projects and requirements
• Delivering technical support and maintenance
• Processing payments and managing contracts

2.2 Business Operations

• Improving our website and services
• Analyzing usage patterns and preferences
• Conducting market research and business analysis
• Ensuring security and preventing fraud

2.3 Marketing and Communications

• Sending newsletters and updates (with your consent)
• Sharing relevant industry insights and resources
• Inviting you to events or webinars
• Following up on inquiries and proposals

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: When you explicitly agree to data processing
• Contract: When necessary to fulfill our service agreements
• Legitimate Interest: For business operations and improvements
• Legal Obligation: When required by law

4. Information Sharing and Disclosure

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in:

• Web hosting and cloud services
• Email marketing platforms
• Analytics and performance monitoring
• Payment processing
• Customer support tools

4.2 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data transmitted over secure SSL/TLS connections
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Ongoing security assessments and updates
• Backup Systems: Secure data backup and recovery procedures
• Employee Training: Regular privacy and security training for our team

6. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for tax and accounting purposes

Retention Periods:

• Contact Information: 3 years after last contact
• Project Data: 7 years for contractual and legal purposes
• Website Analytics: 26 months (Google Analytics default)
• Marketing Data: Until you unsubscribe or withdraw consent

7. Your Rights

Under data protection laws, you have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Receive your data in a portable format
• Transfer your data to another service provider

7.2 Correction and Updates

• Update incorrect or incomplete information
• Request corrections to your data

7.3 Deletion and Restriction

• Request deletion of your personal data
• Restrict how we process your information
• Object to certain types of processing

7.4 Withdraw Consent

• Withdraw consent for marketing communications
• Opt-out of non-essential data processing

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Essential Cookies: Enable basic website functionality
• Analytics Cookies: Understand how you use our website
• Marketing Cookies: Personalize content and advertisements
• Preference Cookies: Remember your settings and choices

9. Third-Party Services

Our website may integrate with third-party services:

• Google Analytics: Website traffic and usage analysis
• Social Media: LinkedIn, Twitter sharing and integration
• Email Services: Newsletter and communication platforms
• Cloud Services: Hosting and data storage providers

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

We are based in the United Kingdom. If you are located outside the US, your information may be transferred to and processed in the US or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by data protection authorities
• Standard contractual clauses approved by regulators
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices
• Legal and regulatory requirements
• Industry best practices
• User feedback and requests